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Thread: Duplex Play app

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    Duplex Play app

    My duplex play activation has expired but when I try to renew it keep getting message server not ready please try again later apparently this problem has been around for a while

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    V.I.P manic01's Avatar
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    Download DuplexPlay on any windows PC or XBOX one from the official Microsoft Windows Store https://www.microsoft.com/en-gb/p/du...ot:overviewtab
    Or alternatively Download DuplexPlay on any android device from the official Google Play Store https://play.google.com/store/apps/d...plexiptv&hl=en
    Open the downloaded DuplexPlay App on Windows or Android device
    On home screen open [Activation]
    Choose [Renew for other device]
    Type device ID and device Key of your TV
    Choose an activation type and then confirm purchase
    Restart DuplexPlay on your TV
    Last edited by manic01; 15-05-2021 at 03:08 PM.

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    Tried that but same result been reading on message boards this has been an ongoing problem for a few months e-mailed them but no response

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    V.I.P chopper1's Avatar
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    i renewed my duplexplay sub with the windows app last week, it worked fine

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    Think you got to be running Windows 10 and I am only running Windows 7 tried it and app kept freezing

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    V.I.P manic01's Avatar
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    Quote Originally Posted by welshpaddy View Post
    Think you got to be running Windows 10 and I am only running Windows 7 tried it and app kept freezing
    So no issues with windows app, just using old unsupported version?

    Your device must meet all minimum requirements to use this product OS Windows 10 version 14393.0 or higher,
    Last edited by manic01; 16-05-2021 at 10:44 AM.

  7. #7
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    Got it sorted got a disc for windows 10 and upgraded my PC from windows 7

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