5 West is one of the strongest signals, in the UK, and you shouldn't have any problems receiving a signal with an 80cm dish.
Is your dish motorized or are you setting up a fixed dish?
Have you got an active, working, transponder, set up on your receiver?
Do you have a clear line of sight, with no obstacles, between your dish, and 5 West?
If setting up are you using a satellite meter?
If you check the transponders, and the satellite map, on the super beam, from the link, you shouldn't have any problems aligning your dish, to 5 West.
Code:
https://www.lyngsat.com/Eutelsat-5-West-A.html
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