Poor audio through hdmi

[dave d]

mines spot on on an LG 48 hdim lead into tv no problems at all :001_302:

[simon123]

my spider box sound is bad to

[renibacterium]

No do not return it .
We are working for a solution with software update .
Probably an incompatibility with some TV ......
Still investigating .
In any case i will inform you for this issue as soon as possible .
Just use optical for now .

If there is an incompatibility with TV's then why has no one asked what TV they are using if they have a problem with the Spider HD6000 HDMI sound? In my own case I use a Panasonic THX-42-GT50. Let's see what TV's other people have a problem with their Spiderbox HDMI sound .

[lee1974]

Mines a samsung 40 8000. I've tried it on the lg in the bedroom and its ok slightly noticeable but you'd hardly notice if I'm honest.

[viduka]

If there is an incompatibility with TV's then why has no one asked what TV they are using if they have a problem with the Spider HD6000 HDMI sound? In my own case I use a Panasonic THX-42-GT50. Let's see what TV's other people have a problem with their Spiderbox HDMI sound .

Good point m8. My poor sound is with a Panasonic tx-50st50b which is a 2012 model.

[EXTRAFACTO]

well to start off...i purchased the spider 6000 off lee at goldwafers yesterday
it arrived 8am this morning...so big thanks to lee for that
i loaded patch etc...channel list...everything went fine...thanks to the guys who put the files etc
now to the problem in hand...i have not got one...
no sound problem here,connected to 42in lg...and tried on samsung also
spider 6000=hdmi cable direct to tv from box...system info for spider reads like so...
model-hd6000
hw version-01.00
sw version-01.10
date-aug 28 2013
so maybe its a tv problem...or a batch of boxs
like i said...mine is fine...
hope you people who are having problems get it sorted soon...whatever the outcome is

[GEKIKAM]

I have the same problem...poor sound.My tv philips #42PFL4007H

[haris71]

Hi guys
My bad sound is with Panasonic TX-L42ET60B ( straight HDMI connection from SB to TV). 6000HD is up to date with the latest patches.
If using PS3 / Laptop with HDMI it seems to be ok.

SCART connection with all devices is fine ( HDMI -> SCART spliter). Haven't tried optical yet ......... Ta

[blueking]

Haven't tried optical yet ......... Ta

Sound over optical is perfect, very stable and AC3 doesn't drop out on HD channels like other boxes, mine is directly connected to my Sony AV receiver Amp using an optical cable.

[bam27beer]

just been reading through and seen that some off you are use using a receiver for the sound ,
is anyone having the same arc problem as me ,
using a :-
panasonic 50 gt 50
pioneer lx73
the problem i'm having is, with the spiderbox connected i can long longer get sound out of the tv to amp (arc) ,also no longer turns of the amp when turn the tv off via the tv remote ,even when the box is in standby seems to to corrupt the ''handshake'' of the hdmi ,
i use the tv for netflix and media function to stream from my galaxy tablet,
disconnect the hdmi from the spider and alls good ,
i've tried different inputs on the amp and different hdmi's ,also just tried a longer lead , straight to the tv , but all the same results,
liking the box (only got it this week ) remote's working better then the skybox f5 and a multisat setup is a lot clearer and works better !
but a pain in the a+*e to connect /disconnect every time ?
also on the latest patch but had the same on the last one as well

[haris71]

I "fixed" my sound issue buying soundbar ( yamaha yas-101) and hooked up with TV (Panasonic TX-L42ET60B) via optical cable. in brief, spiderbox 6000dh -->hdmi --> TV --> optical --> soundbar

[manic01]

Never had an issue on Samsung UE40ES5500

[viduka]

Good news, problem solved for me. I have just loaded the latest patch dated 26/11 & now my sound via hdmi is as normal. Thanks Blackdevil.

[blackdevil]

I hope it also solved for the others.

[simon123]

ill let u no

[Aldo]

ill let u no

That should be interesting.

[renibacterium]

Thank you Blackdevil. I have just upgraded to the new software and I can confirm that the HDMI issue with my system is now resolved. Good quality audio now through HDMI.
Thanks again and I would suggest that anyone who still has the HDMI poor audio, but has not upgraded their software, to do it and see how good this box is now.

[renibacterium]

I also wanted to note that as well as the audio being better, the picture through HDMI is now a lot better, before it was OK but it was much better through my Spider HD9000, now the pictures are just as good. Well done!

[viduka]

I also wanted to note that as well as the audio being better, the picture through HDMI is now a lot better, before it was OK but it was much better through my Spider HD9000, now the pictures are just as good. Well done!

This is also a good point. I said a while back that I thought the picture was not as good as the 9000, but I also thought the picture had improved after loading the new patch, but thought I might be imagining it !!!!!!!!!!! :respect-054: