Looking after Mother

Hi everyone. I've joined this site because I bought my Italian mother a TM 5200D so she could watch Italian TV. I don't know much about Sats or how to update them. So the questions I'll be asking are about what to do when the channels disappear !
If someone in the know can tell me how to keep things working and updated that would be most appreciated. Probably loads of features I'm not even using.
If I get savvy might even get myself one!
cheers all.

welcome to the forum

have a read of the main forums and the technomate forum too