In our theatre, we have an S6600HD - which has two tuners. With a previous example of this model, we had Tuner 1 connected to the dish pointing at Thor 10-02 (for live broadcasts from, eg, the Royal Opera House) and Tuner 2 connected to a dish pointing to Astra (for BBC broadcasts). This worked well and we just picked the channel we wanted from the normal list.
The problem came when it started misbehaving (unconnected to the Tuners) and we had it replaced (with an identical model). Now I can't get the tuners to work in the same way. I can't remember exactly what I did with the old box but I was guided through it by Icecrypt support. Now, as they are no longer around, I'm trying to do it from memory and following the manual. Here is what I have done:
1) In Dish Settings, set Tuner Connection to separate.
2) Still in dish settings, set Tuner 1 to Thor and Sky News frequency, Tuner 2 to Astra and BBC.
3) Went to Service Search and set mode to manual, chose Tuner 1 and set the Sky News frequency. Did a search and found Sky News, Al Jazera, etc.
4) Exited to main menu and checked that Sky News, etc, were coming through OK.
5) Went back to Service Search and set mode to manual, chose Tuner 2, satellite to Astra and set the BBC frequency.
6) Did a search and found something like 9 channels.
7) Said cancel to the invitation to save to another tuner (have also tried the OK option with same result).
8) Exited to main channel list and the 9 BBC services were listed but there was no sign of the Thor services, they'd been overwritten or otherwise lost.
9) Select, eg, BBC 1 HD and wait. Get message 'No signal Tuner 1' (when it should be looking on Tuner 2).
I have tried several times and always had the same result - searching for BBC channels on Tuner 2 overwrites the Thor channels and, despite having found them on Tuner 2, it always tries to look for them on Tuner 1 and not Tuner 2. I can't find any way of switching tuners - it is, I gather from speaking to the tech support guy previously, supposed to be automatic.
Can anyone suggest where I'm going wrong?
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