Help needed please, we had this box for uk channels bbc1 up channel 5 hd,all channels gone now, i know encryption is biss,we had a local guy set it up a yr ago,hes not around now,ive tried to look forr biss codes over internet,think ive entered them correct,weither their new i dont know,ive wiped all channels and moved dish several times,changed skew to 7 oclock ,i think dish is correct now and done a blind search,have picked up 20 channels on 27.5 west intelsat, cas nagravision?but only a few show and their in spanish, bbc world new is sparkly,but bbc1 to channel 5 no longer show in list? I though a scan would show bbc even if it wont play? we are in riba roja de ebre,tarragona any guidance would be fantastic,.