After reading this thread it really is a sad state of affairs if a TV just 17 months old develops this type of fault, Just for information though if anyone now buys any Samsung Premium UHD TV these now come with a standard 5 year warranty from samsung which is not clearly advertised they also give you a 10 year screen burn warranty for said eligible products.
Just ashame the same cannot be said about there Galaxy Note 7, perhaps with this shambles they actually might decide to stop using cheaper sub-standard parts in there products
Last edited by digicon; 13-10-2016 at 05:30 PM.
Yes mate, hear hear!
Does seem a bit odd that Samsung suddenly have a battery which fails to perform (well, not in the right way that is!! lol!!) after all the other batteries they have successfully used on their phones over the years? Or maybe the logics etc etc in the Note 7 is TOO sophisticated for the battery system to handle?
Either way, how come Samsung don't offer Currys a five year warranty too?
Currys really DO need to take a close look at themselves (or is it still Dixons?) - and sort people like poor Joe's issues out without all this innuendo etc - don't they actually SEE that by doing so they would vastly improve their sales potential amongst their future customers with a far better after sales service, for which they USED to have a fantastic reputation years ago?
Sounds like a result with Currys, persistance does indeed pay off.
It's too late for Dixons/Currys, they have been crap for 30+ years to my knowledge. Rip off extended warranties and refusal of any help if you don't buy one. Fob you off with bodge repairs until the end of the warranty period. Whilst this may not be most people's experience with the company, this complaint crops up far too often.
As for the note 7, I can't believe the batteries are at fault - Li-ion and LiPo are well proven technologies, but they can be fragile. This must be a flaw in the design of the phone, either something in close contact with the battery is seriously overheating it causing the catastrophic battery failure, or some fault occurring within the power management circuit is causing excessive current drain, again overheating the battery to the point of catastrophic failure.
Either way, it's duff design.
Last edited by sparky_dog; 18-10-2016 at 08:58 PM.
My ue39 has gone wrong again.It's haloing if you know what i mean.
tv returned home today,new screen fitted,no charge,reason manufacturing defect
Last edited by JOE.MADDISON; 22-10-2016 at 05:14 PM.
I can only echo the above replies, its what should have been done in the manner I said throughout this thread, so well done for arguing it out with Currys and proving we were right and they needed to step up to the plate and do the honours !!
really pleased the advice was good and it worked out for you, especially as its been done F. O. C .!!!
Lovely. I do like a happy ending.