Hi I have restored Spiderbox 6000 a number of times using a Windows XP laptop using the Hyper Terminal program. You need a null modem cable with correct pins to connect laptop to the box. You will need the .stp file to download to the box
The box will restore to its original state. Then you ugrade with the IKS/Mscam patch using a USB to bring it up to date. The good thing is that you wont lose your IKS/Mscam account number.. Regards