perhaps its not in your channel list ?
I am using a catseye list, maybe you should do the same ?
backup your channel list to your pc or laptop using dreamboxedit
then download and unpack the catseye 13e and 19e pack, or a pack containing both satellites
use dreamboxedit to load this into your box and restart e2
now check the tuner configuration, and choose the settings I gave in post #4
in my case I have more than 4 satellites in my channel list, including 13e and 19e , plus 28e and 30w too
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