Hi guys,
I purchased a Spiderbox 9900HD from a retailer on 15th November 2012, and have developed the 'stuck on F100' on the display screen issue.
My retailer has said that the F100 problem is due to the software that I have downloaded into the machine to watch channels, and is not covered by warranty.
Is this statement correct, or can I demand a replacement item or full refund?
Thanks
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