hi m8s
just got new 9900 box i have loaded latest patches nov 15 2011,ucas is up and running ok. have opened 1111 menu,next to login id there is no number,so i cant register,any ideas please help
thanks
mike
hi m8s
just got new 9900 box i have loaded latest patches nov 15 2011,ucas is up and running ok. have opened 1111 menu,next to login id there is no number,so i cant register,any ideas please help
thanks
mike
check the mac address is ok in the ip settings screen , make sure a valid ip has been obtianed from the router
reboot , turn off , count to 10 and turn back on again , then check if the 250mc mac code is in the login id
Thanks echelon
ive tried that but still nothing,ive just noticed that when turning on the reciver it displays a f100 message,i gather from other posts, that this is an error message, is there any way of fixing this
thanks
mike
do not open new threads on the same topic as its confusing and doesnt allow continuityOriginally Posted by mdaniels47
your threads have been merged into one
if the display stays on f100 you need to repatch it with the repair file for your 9900 using the loader and a null modem cable , then patch it again with the latest patch using usb stick
if the f100 is seen briefly at startup/boot time, then its normal and should disappear quickly
F100 is always displayed when you power on the receiver. Only if it sticks on F100 you have a problem.
Do you see an IP address in the network settings, example 192.168.1.x
echelon (05-02-2012)
I had the same problem before xmas my old receiver was 9000hd got new 9900hd i could not get on to the internet for my previous ip no was on the router you will have to change to new ip no to get on
ive tried all suggestions,mac address as inside box but nothing,in client setuptype can be turned on or off loggin id is blank,connection status,when pressed on remote does nothing as does register does nothing system information ver f4.32.ldr:ver 00.01 software version.
hardware version.ver01.00.rm ptc(ok)
last update nov 15 2011
What does the IP address show in the network menu?
echelon (05-02-2012)
it has the number that you can see through the top of the box
that will be in the mac section
hda5 , myself and others want you to check the box ip address as suppied by the router
its either all zeros ( not connected ) or it has something like 192.168.000.003 , with the gateway being 192.168.000.001
then below that will be subnet like 255.255.255.000
below that will be the gateway, like 192.168.000.001
then 1st dns which will be same as gateway by default
then 2nd dns which may be blank
than the bottom one with the mac address as per inside the box
so when asked for an ip , you are required to give the box ip , not its mac code
so in 4 hours you have been asked this ip address several times , and still not given it
hope thats clear ?
ip address 192.168.000.002
subnet mask.255.255.255.000
gateway.192.168.000.001
1st dns.194.168.004.100
2nd.dns.194.168.008.100
mac address.00.aa.bb.cc.dd.ee
hope this helps
OWNERS MAC ADDRESS REMOVED BY ADMIN
NOT REQUIRED AND NOBODY ELSE SHOULD SEE IT
NEVER GIVE OUT THE MAC CODE ON A FORUM
mac address removed by me , never give that info out !!
the above seems ok apart from that , although if it was a netgear router you should try setting line 1 to say 192.168.000.101
leave the rest alone
then try switching off for 20 seconds , switch back on and check if the 250mc and the latter part of your mac code (10 characters) shows as the net login ID in ETHERNET
if it does try using the Register once only
then reboot and check the greyed out login ID is present and it should say Connected in Connection status
if there is nothing in the Login ID , turn of networking completely using 1111 in the menu , reboot the box in Utility , then turn 1111 networking back on again
then switch off for 20 seconds , switch back on , let it settle for a minute and check again
ps , not sure where you got those dns lines from
I use the google ones
Primary is 008.008.004.004
Secondary is 208.067.222.222
ive tried all that, login id still reads blank
save your channel list and factory reset the box , then turn it off, 20 seconds later turn it back on and reload the channel list
then turn networking back on and fix the ip address etc as follows ( change from auto to manual )
ip address 192.168.000.101
subnet mask.255.255.255.000
gateway.192.168.000.001
1st dns.008.008.004.004
2nd.dns.208.067.222.222
save it , then reboot the box and check again
tried it still nothing,where does the login id originate from,im wondering if its a faulty box
as I stated earlier in post #12 , it originates from your mac code
when you see it , you will see 250MC and then the last 10 characters of your mac code , which you have already checked
are you reading ALL the info I am typing or just a portion of it ?
its the patch that uses it for the login , not the box , maybe you should factory reset it , repatch it , factory reset yet again , then do all the above once more
In an earlier post i listed the soft and hardware files on spiderbox can you let me know if they are the correct ones
the date of the patch (15nov2011) indicates you have patched it , and is the only relevant part of that info
I dont own a 9900 so cannot confirm or deny the rest of that info
clearly the box has a mac code and the ethernet is working giving that mac code an ip address
its the patch that transfers that mac code into the login ID (the login etc isnt in the official firmware)
so clearly it is not a box fault, most people who buy something new always assume the box is faulty when things dont go to plan
the login ID issue was discussed in great detail last year in our ethernet forum here on satpimps , and elsewhere , with various tricks to try to get it to register
my thoughts are that you did not patch it correctly in the first place, with 2 factory resets , one before and one after patching , which is why I suggested starting again
once the code has transferred from the mac code into the login ID section , it can be registered and then will work ok
could you advise as to what these are and where i can find them,then hopefully it might work
thanks
Press Menu
Go to Network Menu
You'll see a blue bar at the top that displays type: off
Use the < > buttons on remote to change to on and press ok.
Go to IP Setup press ok
You should see IP address.
Tell us what the IP address is showing.
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