Am trying to use my sky uk card in my dm800 have what I believe is my correct box id, but I get everything including hd package except sky sports 1-4 and sky movies. I have used both the serial number in the menu of sky box and also the number on the sticker on the bottom of the box and have a match which makes me believe I have my box id. Have also entered my pin number to Eliminate this too. Everything points to the box id being incorrect from what I'm reading online but can't see why i get a match using 2 different ways to retrieve my box id.
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