Lost all East satellites

[supergab]

Hi

Can someone please help me

I have just done a factory reset having set up and reloaded the spiderbox 9000
I pressed the sat button on the remote and all my west satellites are gone not even my dish will move west

I have set lon/lat

The only two sats I can use to get some channels are 16.7 east and 19 east the only way to get channels on these two sats is to do a blind search

I live in the south esat of england i have 1 mtr motorised diah and a spiderbox 9000hd before my factory reset i could go from 42 east to 30 west
and every thing in between

so can somebody let me know where I go from here as to what to do

supergab

[mister-t]

did you save your channel list?if so reload it.double check your long and lat settings,can you move your dish in the motor set up menue?

mister-t

[supergab]

Thank you mister-t for your quick reply

Yes I did save my channel list and I have reloaded it again

I have had to do a blind search to get the channels working an 26 east and 19 east

I have doubled checked my lon/lat on multi ma*

I can't move my dish west in the motor sat up menu

I dont know what els I can do

[john.dat]

The chann' list, was it a 'current' one with all your updates / additions on 26 and 19E ? Maybe not........

Check motor settings - USALS ? and re-check your Long / Lat setting

[terry l]

Go to installation in menu select motor setup enter pin code [0000]..
select DISeqC 1.2..
Select sat that you want put the frequency in [eg 10710 v 27500]..
scrole down to drive step move dish [east or west[using remote < > button on remote..
when you get S [SIGNAL] in green and Q [QUALITY] IN BLUE,,Go down to search [select all or whatever]..
after the search select store sat position..
repeat untill all sat's are back to normal..

[toothfairy]

If you saved channel list there is no need to scan again just save sat position.

[supergab]

Yes I have tried that and can't get it ti work on west sats

Is it possible that my dish is out of line

[mister-t]

does the dish move freely?can you see the dish moving say from the window?
unless you had say hurricane winds then cant see why dish has moved
have you checked all connections?
sat cable to motor?you say you can get 16e and 19e so dish moves from one to the other.check dish alighnment,maybe it has moved?tilted downwards perhaps

mister-t

[supergab]

Yes master-t my dish dose move freely

It moves freely from turk sat 43 east to sirius 5 east I can walk outside and see it move

Either the west postioner in the spiderbox has gone or like I said the dish is out off alinement

[mister-t]

Yes master-t my dish dose move freely

It moves freely from turk sat 43 east to sirius 5 east I can walk outside and see it move

Either the west postioner in the spiderbox has gone or like I said the dish is out off alinement

and you can not get any channels on say 5e?
if you dish has some how moved it must of moved a great distance not to be able to get any sats after 5e and only geting the 2 you mentioned

mister-t

[supergab]

The only way that I can get channels on an east satellite either 42 east to 5 east
is to do a blind search

So I can get some channels working an all east sats by doing a blind search

Then only channels I get are the Canal channels

yes I agree I at last are getting something

[2colby]

In motor set up menu scroll down to command,use left or right cursor until you come to limit off, and disable limit, then see if dish will go further right.Worth a try!
2Colby.

[supergab]

Hi 2colby many thanks

Now able to turn dish to west sates did what you said and took the east west limit off

I must have done something to knock the dish limit off what I don't know

Now that that bit is up and running ( I hope )

I am at this moment doing a blind search on HispaSat 30 west

What about the rest of the channels as I have said I am getting all canal channels that is all that I can open for now how do I go about getting the rest

I have patch 830 loaded dated 30 Aug can you please let me know as to what els I neeed to get the rest of the channels

[2colby]

Just had a look in software section ,the 830 patch was for the 7000hd so may have the wrong one loaded.

[mister-t]

Just had a look in software section ,the 830 patch was for the 7000hd so may have the wrong one loaded.

i think he means the 0830 one,its the one in this section at the top
its the one i am using at the moment Spiderbox 9000 HD / 30.08.2010
Glenn_911

mister-t

[2colby]

yes mister-t Isee the one you refer to now, I am using the one posted by brutus earlier this month

[supergab]

Yes Master-t you are right I am using the 830 for Spiderbox 9000 HD dated 30 Aug 2010 Glenn_911

The latest update I can now move my dish west by taken off the west limit as 2colby told me what I am finding now is that I can't get any channels on any west sats even If I do a satellite search or a blind search or any other search I can't get any channels at al
Yes the dish moves from one west sat to another and that is itl

[mister-t]

have you tried loading someone elses channel list?then re-enter the long and lat settings in usuals and see if you can get anything

mister-t

[supergab]

Master-t thanks for all your help so far

I have been looking at my Lat/Lon settings on my position and find that both of them as showing 00000's

At this moment every thing is working on 16 east and 19 east what I mean working is that I can get the Canal channels on both sats

As soon as I input Lon/Lat my position I get a massage No Signal I then go back and delate Lon/Lat I get the channels back

I got my Lon/Lat from Multi Map

Every time I turn their is an new problem

[mister-t]

so what channels you getting now,a bit more info than canal channels
for example you getting tring on 16e?
the more info you supply the easier for everyone to help you
also can you post exactley the settings you put in for usuals for example mine
are
longtitude 001.2w latitude 52.3n

mister-t