I bought a item from the bay, which has not been delivered. I started a dispute with paypal, and the buyer responded and so did i. It still has not been delivered and i think it has been lost by royal mail. So i escalated it to a claim, the seller has responded.
It now says
Status
Please provide some supporting do***entation for this claim by 27 Jan 2010.
What happens next
Once we receive your information, we'll continue our review of this case. If we don't hear from you, your case will be closed.
I have followed the respond link from within th case and it just takes me to this page, i can not find anyway to enter a reply. I am now concerned that if i do not reply they are going to close the case and i will loose my £315. Can anyone offer some advice on what i need to do
Thanks
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